Terms of service

About these terms

These terms are an agreement between Wehda LLC, a Wyoming limited liability company, 30 N Gould St, STE R, Sheridan, WY 82801, USA (“we”, “us”), and the business that uses WEĦDA (“you”). WEĦDA, also written “wehda”, is our service, including our Shopify app, our WooCommerce plugin and the merchant console. Our data processing terms form part of these terms.

You accept these terms for your store by telling us so in writing, for example by replying to your invitation email, before we admit your store to the pilot. Installing the WEĦDA app on a Shopify store, or choosing Connect in the wehda for WooCommerce plugin, also confirms your acceptance. Whoever accepts them for a business confirms that they may act for it.

The pilot

WEĦDA is in a private pilot. Only stores we invite and admit can use it, and we decide which stores to admit. The pilot is a trial: we may change, add or remove any part of WEĦDA at any time, with any notice the law requires, and some parts may not work as expected.

You may use WEĦDA only while:

• you use it for a business, not for personal or household purposes;
• your store sells in one currency, the same one as the other stores in the pilot (your invitation says which);
• your store, and any part of it where WEĦDA appears, isn’t directed to children under 13; and
• you aren’t subject to United States sanctions, or located in a country or region under a United States embargo.

The service

WEĦDA helps independent stores promote each other. After a buyer orders from a store, WEĦDA may give the buyer a gift, such as a coupon for their next order at that store, a coupon for a partner store, or both, which the buyer can save to Apple Wallet or Google Wallet.

You allow us:

• to create, change and end WEĦDA coupons on your store, and to read the information about your store and its orders that WEĦDA needs;
• to decide whether your buyers receive gifts and what they contain, and to show gifts, including other stores’ offers, on your store’s pages and through links at its web address;
• to show your store’s name, logo, web address and offer to other stores’ buyers, in gifts, on wallet passes and in their notifications, and to other stores in the console; and
• to decide which offers appear in which gifts, as How partner offers are chosen describes.

For these purposes, you give us a worldwide, non-exclusive, royalty-free licence to use your store’s name, logo, web address, offer and other content you give us, and to let our providers use them for us. It lasts while your store uses WEĦDA and, for gifts and passes already issued, until they end; a pass a buyer has saved keeps your store’s name. You keep your rights in them, and you confirm that you may give us this licence. WEĦDA, its software and its content, other than yours, belong to us or our licensors, and these terms give you only the right to use WEĦDA as they allow.

In the console, you can see your store’s settings, partnerships, gifts and results, and the other stores in the pilot by name and web address. Other stores can see your store’s name and web address; your partnership choices and requests concerning them; sales at their store from buyers your gifts sent them; whether coupons from their gifts were used at your store; and what share of their offer’s appearances happened in your store’s gifts. We can access the information that you, your buyers and WEĦDA provide or produce, and share it, as our privacy notice describes.

How partner offers are chosen

When a gift includes a partner’s coupon, WEĦDA draws the partner at random from the stores that the giving store promotes, that have agreed to it and that can take part at that moment. For example, a store must be connected and, on WooCommerce, within the coupon limits it set. Every store in the draw starts with the same chance, which grows with the exposure it holds at the giving store. A store earns exposure only by sending buyers to other stores, in proportion to the value of the orders those buyers place with the partner coupons from its gifts, and exposure lasts only a limited time. We place a store’s exposure only at stores that promote it, that it sent buyers to, directly or through a short chain of stores that each sent buyers to the next, and whose buyers recently received partner coupons. Among them, we favour those with more such buyers and less competition from other partners, and either those where its coupons are used more or, if it has set preferences, those it prefers. The more exposure a store earns, the more it counts, because WEĦDA is built for give-and-take; the equal starting chance lets every partner be seen. Otherwise, what a store sells, its prices and its offer count only through how often its coupons are used, and nothing about the buyer counts. We may change anything else about how offers are chosen at any time; if we change these main factors, we’ll tell you as Changes to these terms describes.

Your responsibilities

You agree to:

• Honour the coupons issued for your store through WEĦDA, on the terms shown with each coupon, for as long as it is valid, even after a partnership ends or your store leaves WEĦDA. Don’t delete or change them, and tell us at once if one looks wrong.
• Give accurate information about your store, and keep it up to date.
• Keep your orders genuine. Don’t create false orders or sales, or manipulate WEĦDA in any other way.
• Follow the laws that apply to your store, your offers and your customers’ information.
• Keep your accounts secure. You are responsible for what is done through your store’s accounts and its connection to WEĦDA.
• Use WEĦDA fairly. Don’t interfere with it, test its security without our written permission, copy or reverse engineer it except as the law or the plugin’s licence allows, or use it for anything unlawful.

Coupons are your offers

A WEĦDA coupon for your store is a discount you give on your own products. WEĦDA sets its terms from the stores’ settings in the console and the order that earned it, using the default offer the console shows until you save your own. We may change, end or replace a coupon before it expires if the order that earned it changes or is cancelled, refunded or erased; if the store that gave it, or the store it is for, leaves, closes or is removed; or on a ground under Termination and suspension.

We are not a party to any sale. Each sale is between you and your buyer, and you are responsible for your products, prices, delivery, returns, refunds, taxes and customer service.

Content and complaints

You alone are responsible for everything you give us to show, such as your store’s name, logo, images and offer, including making sure that it is lawful and infringes no one’s rights. None of it may be unlawful, misleading, infringing or pornographic, or encourage, promote or give instructions for suicide, self-harm or eating disorders.

We may, but don’t have to, review anything you give us, and any offer, coupon or store, before or after we show it, by automated means or by people. We may refuse, restrict or remove any of it on a ground under Termination and suspension, and may refuse or stop showing an image that isn’t your store’s own logo or can’t be shown clearly. A review by us doesn’t confirm that anything is lawful or that you may use it, and doesn’t make us responsible for your content or reduce your responsibility for it.

To report anything shown through WEĦDA that you believe is illegal, email us at [email protected]: say where it appears, why you believe it is illegal and that you believe your report is accurate and complete, and give your name unless the report concerns child sexual abuse material.

In the United Kingdom, under the Online Safety Act 2023: for terrorism content, for child sexual abuse material and for other priority illegal content, we take the content down as soon as we find it; we take down other illegal content swiftly once we are told of it or find it; and if the person shown in an intimate image, or someone acting for them, reports it, we take it down, with any copies we find, within 48 hours. You can also complain to us at that address about how we meet our duties under that Act, or about a decision we made about your content or store. We consider reports and complaints promptly, reported intimate images first, and tell you the outcome. If we take down or restrict your content, or suspend or remove your store, in breach of these terms, you may bring a claim for breach of contract.

The app and the plugin

The wehda for WooCommerce plugin’s code is free software under the GNU General Public License, version 2 or later, and nothing in these terms limits what that licence lets you do with the code. The WEĦDA service the plugin connects to is not covered by the GPL: these terms govern it, and the licence gives no right to use it.

The WEĦDA app for Shopify is ours, not Shopify’s. We alone are responsible for the app and, as between Shopify and us, for any liability that arises from your access to or use of it, including from how we build, market, distribute and support it and how we access, use, share and store your store’s data. Shopify isn’t liable for any fault in the app or for any harm that may result from installing or using it, and, except where Shopify expressly says otherwise, can’t help you install or use it.

Termination and suspension

You can end these terms at any time by leaving WEĦDA. On Shopify, uninstall the WEĦDA app. On WooCommerce, choose Disconnect on the plugin’s settings screen, or deactivate or delete the plugin; if your site can’t reach us, tell us in writing. Until we learn that your store has left, it counts as connected. After it leaves, it can no longer use the console, and we erase its data, or make it anonymous, as our privacy notice describes.

We may end, change or replace any coupon, refuse or stop showing any offer, image or other content, restrict or suspend your store’s use of WEĦDA, or remove your store from the pilot, if:

• you break these terms, or we reasonably believe you have;
• your store closes or no longer meets the conditions under The pilot;
• we reasonably believe that your store, an offer or a coupon is unlawful, misleading, fraudulent, misused or created in error, or puts buyers, other stores or us at risk;
• a law, a court, an authority or your store’s platform requires it, or makes serving your store unlawful or impractical;
• we pause, change or end WEĦDA or the pilot, for every store, or for every store on a platform or in a country; or
• for any other reason, if your store isn’t established in the European Union or the United Kingdom.

When your store leaves or we remove it, it stops giving gifts and appearing in other stores’ gifts, and we may end the coupons in its gifts and, if we remove it, the coupons for it.

These terms apply from when you accept them for your store until it leaves WEĦDA, we remove it, or WEĦDA ends. After that, anything in them that by its nature should continue does, including your duty to honour coupons that are still valid, the licence for gifts and passes already issued, our data processing terms, and the sections Disclaimers, Limitation of liability, General, and Governing law and disputes.

Disclaimers

Limitation of liability

General

• These terms, with what they adopt by reference, are the whole agreement between you and us about WEĦDA. They replace anything either of us said or wrote about it before, and you haven’t relied on anything that isn’t in them.
• You may transfer your rights or duties under these terms only with our written agreement. We may transfer ours to anyone at any time; once we tell you, whoever receives them is responsible for them instead of us.
• Keep confidential anything WEĦDA shows you, about WEĦDA or about other stores, that isn’t public, and use it only to take part in WEĦDA. This doesn’t cover your own store’s orders and customers, and doesn’t limit whom you do business with.
• We may use any ideas or feedback you give us freely, without any duty to you.
• We are not responsible for any failure or delay caused by events beyond our reasonable control.
• Neither of us is the other’s partner, agent or employee. A partnership between stores on WEĦDA is only a choice to promote each other.
• Only you and we have rights under these terms, except as the Standard Contractual Clauses and the UK Addendum provide.
• If a part of these terms can’t be enforced, it applies as far as the law allows, and the rest still applies. If we don’t enforce a term straight away, we can still enforce it later.
• Legal notices to us must be in writing, by post to our address above or by email to [email protected]. We send notices to you by email, to the address you gave us when you accepted these terms, or a newer one you give us. An email notice counts as given when we send it.

Governing law and disputes

The laws of the State of Wyoming, United States, govern these terms and any dispute about them or about WEĦDA, without regard to the rules that would apply another place’s laws.

Before either of us takes a dispute to court, it must first tell the other in writing what the dispute is about. Both of us will then try in good faith to settle it within 30 days, unless a deadline in these terms or the law would pass first.

Whoever starts a court case must bring it where the other is based:

• If you bring a claim against us, only the state and federal courts located in Wyoming may decide it.
• If we bring a claim against you, only the courts of the country where your business has its main office may decide it. In the United States, these are the state and federal courts of the state where it has its main office.

This includes their small-claims courts. You and we agree to the jurisdiction of the courts this section names. Whoever is sued may bring its own claims about these terms or WEĦDA against the other in the same case. Either of us may still ask any court with jurisdiction for urgent relief, such as an order to stop a breach, without waiting the 30 days.

This section doesn’t apply to the Standard Contractual Clauses or the UK Addendum. Their own clauses on governing law and on courts apply to them.

Changes to these terms

We may change these terms, including our data processing terms, and add to them, and we’ll publish each version on its page with its date. For each change that isn’t only editorial, we’ll email you at least 30 days before it takes effect, unless the law, or an unforeseen and imminent fraud or security threat, requires it sooner. If you don’t accept a change, leave WEĦDA before it takes effect. If your store is still using WEĦDA then, including by keeping the app installed or the plugin connected, you accept the change. A change applies only from when it takes effect, and never to a dispute that arose before then.

Contact

WEĦDA is a service of Wehda LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA. Authorities, stores and anyone else can reach us by email at [email protected], in English, or by post at that address.